Privacy Policy

Last updated: 9 June 2026

    Short version: When you fill in the quote form, we collect your name, phone, email and suburb. We use that information only to get back to you about your quote. We don't sell it, share it with marketers, or add you to mailing lists.
  

Who we are

Cosy Blinds & Curtains is a sole-trader window furnishings business operated by Simranjeet Singh, based in Adelaide, South Australia.

Email: cosyblindsandcurtains@gmail.com
Phone: 0469 343 800

What personal information we collect

When you submit the contact or quote form on our website, we collect:

Your name
Your phone number
Your email address
Your suburb
Any details you include in your message (e.g. product type, timeframe)

We do not collect payment information through our website. We use a privacy-friendly website analytics tool to understand how visitors use our site (see Website analytics and cookies below). We do not use cookies for advertising or to build marketing profiles about you.

Why we collect it

We collect this information solely to respond to your quote request, to call or email you back, arrange a free in-home measure, and provide you with a quote for your window furnishings.

How we use it

Your information is used only to:

Contact you in response to your enquiry
Arrange your free in-home measure and quote
Complete the supply and installation of any work you proceed with

We will not use your contact details to send you unsolicited marketing emails or add you to any mailing list without your explicit consent.

Who we share it with

Your form submission is processed by Web3Forms (web3forms.com), a third-party form handling service, which delivers your enquiry to our email inbox. Web3Forms does not store your data beyond delivery. Aside from the website analytics described below, we do not share your personal information with any other third parties.

Website analytics and cookies

We use DataFast (datafa.st), a privacy-friendly website analytics service, to understand how visitors find and use our website, such as which pages are viewed and which areas people are interested in. This helps us improve the site and our service.

DataFast uses a cookie to recognise returning visitors and collects aggregate usage data. It does not collect sensitive personal information, it is not used for advertising, and it does not track you across other websites. Your enquiry form details (name, phone, email and message) are never shared with DataFast.

You can block or delete cookies at any time through your web browser settings. Doing so will not affect your ability to browse our website or submit an enquiry.

How long we keep it

We retain your contact details for as long as necessary to complete your job and for a reasonable period afterwards in case any warranty or follow-up issues arise. If you would like us to delete your information at any time, simply email or call us and we will do so promptly.

Your rights

You have the right to:

Know what personal information we hold about you
Request a correction if it is inaccurate
Request that we delete your information

To exercise any of these rights, contact us at cosyblindsandcurtains@gmail.com or call 0469 343 800.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Form submissions are transmitted securely via HTTPS.

Changes to this policy

If we make material changes to this policy, we will update the date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact & complaints

If you have any questions or concerns about how we handle your personal information, please contact us directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).